Great news for owners of Polaris snowmobiles: After months of waiting, the repair for Polaris fuel pumps at the center of a stop ride/stop sale edict have been approved and are being shipped to dealerships.
“Dealers have received the repair instructions, training materials and have the ability to order repair kits,” Polaris’ Jess Rogers said in an email to the snowmobile media on October 13. “Additionally, we have implemented the fix on MY23 SnowCheck snowmobiles and shipments have resumed.”
In a later email, Rogers added, “To help ensure all dealers have access to repair kits as we ramp up service repairs, Polaris is allocating the repair kit shipments. Dealer will start receiving kits as soon as next week and will continue to receive allocated repair kit shipments regularly as our team continues to kit repair parts as we receive them from our suppliers.”
On August 30, Polaris announced the stop ride/stop sale mandate, saying that 230,000 snowmobiles built between model years 2013 and 2023 should be parked due to a fire hazard related to electrostatic discharge from their Walbro-built in-tank fuel pumps. You can read full details here.
Rogers’ email said that customers “should contact their Polaris-authorized dealer to schedule a free repair service.” She said the sleds should not be ridden until the repairs are made, and if the sled needs to be started (to load it on a trailer to bring it in, for instance) customers should top the tank with fresh fuel before starting it.
Polaris Vice President and General Manager of Polaris Snowmobiles Jenny Nack said in a statement, “We deeply appreciate our owners and dealers for their patience as we have focused on finalizing the repair for this stop ride/stop sale. Our team has been working tirelessly on this solution so our owners can have confidence in their sleds, get on the snow and enjoy the best season of the year.”
Insiders at Polaris have told us that teams of workers are being scattered throughout the Snowbelt to help dealers process the 10 years worth of recalled sleds as efficiently as possible. With cold weather starting to seep in across the Snowbelt, getting both new and used sleds updated as soon as possible is a major focus.
Polaris offered some updates through the process, including this one in mid September.